An independent tracker for Microsoft’s AI at Work Roadmap (formerly the Microsoft 365 Roadmap)

What's coming for

Where each roadmap item is today, from development to launch. Updated every morning. Last update 2 Nov, 05:41 (Madrid time).

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Everything Admin tools End-user apps

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Earlier launches 11

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RM 490051Microsoft Teams: Copilot in Teams can generate an audio overview of your meetingsTeamsGA Sep 2025End users

RM 500701Microsoft Teams: Facilitator can help manage tasks and create documentsTeamsGA Sep 2025Admin + users

RM 501540Microsoft Copilot (Microsoft 365): Customize AI-generated notes in meeting recapTeamsGA Dec 2025End users

RM 520389Microsoft Teams: Enhancements to Interpreter and multilingual meeting experienceTeamsGA Dec 2025End users

RM 536570

Earlier launches

Roadmap 568933

Microsoft Teams: Use Copilot Chat after a call in Queues app

After a recorded call is completed, use Copilot in the Queues app to quickly catch up on key details, uncover insights, and resolve customer issues faster without having to manually search through a transcript or listen back to a recording. Navigate to the unified call history in the Queues app, select the recorded call record, and launch the Copilot Chat sidecar from within the Recap tab. You can then ask Copilot to generate a summary or answer questions about specific details related to the call.

Dates: GA Sep 2026
Apps: Teams
Type: End-user app
Platforms: Desktop, Mac
Release phases: General Availability, Targeted Release
Cloud instances: Worldwide (Standard Multi-Tenant)
Added: 6 Aug 2026
Last modified: 30 Sept 2026

Shipped

27 October 2026 · Teams · Windows, Mac

What changed

Copilot is now available in the Recap tab for recorded call queue calls that appear in the Queues app. After a recorded call is completed, users with Copilot can open the call record from unified call history, launch the Copilot Chat sidecar, generate a summary, and ask questions about call details. Previously, reviewing recorded calls often required searching transcripts or listening to recordings. Access to Copilot is tied to recorded calls and requires Copilot availability for the user.

Try this

Open the Queues app and select a recorded call from unified call history.
Select the Recap tab and launch the Copilot Chat sidecar.
Ask Copilot to summarize the call or answer questions about specific details discussed.